Start the day excited to make a difference…end the day knowing you did.  Come join our team.

Job Summary:

The Laboratory Operations Assistant supports the daily administrative and logistical functions of the laboratory. This position ensures smooth laboratory operations through accurate patient data entry, specimen handling and send-outs, coordination with external lab vendors, and efficient communication processes. The Assistant also supports the dissemination and management of critical documents including pathology reports and faxes, while maintaining strict confidentiality and compliance with healthcare regulations.

Essential Functions & Responsibilities:

• Enters patient demographics, test orders, and other relevant information into the laboratory information system (LIS) or electronic health records (EHR).
• Prepares and packages specimens for send-out to reference and specialty laboratories.
• Ensures proper labeling, documentation, and adherence to transport guidelines.
• Tracks send-out specimens and follow up on results or delays.
• Receives and routes incoming faxes and correspondence.
• Sends pathology reports to providers, specialists, and facilities as directed.
• Liaises with external laboratory vendors for pickups, supplies, test inquiries, and service issues.
• Monitors turnaround times and escalate issues as needed.
• Assists laboratory staff with administrative duties and special projects.
• Maintains stock of supplies related to specimen transport and data entry.
• Other duties as assigned.

Qualifications:

Required

• High school diploma or equivalent

• Minimum three years of experience in a healthcare or laboratory setting
• Proficiency in computer systems and office software (e.g., Microsoft Office, EHR/LIS platforms)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities

Preferred

• Knowledge of medical terminology
• Experience with pathology or clinical laboratory procedures

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

‎
Required

Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.

Mental Requirements: Possesses critical thinking and analytical skills.  Ability to multi-task.  Ability to communicate effectively and collaborate with a multi-disciplinary team. 

Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals. 

“It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.”

‎