Start the day excited to make a difference…end the day knowing you did.  Come join our team.

Job Summary
The Epic Analyst II independently configures, maintains, and optimizes Epic EHR modules to support clinical and operational workflows. This role involves gathering requirements, designing solutions, and ensuring system functionality aligns with organizational goals. Duties include building and testing Epic modules, troubleshooting issues, and assisting with upgrades or enhancements. This role works independently on system build and troubleshooting and participates in projects for new functionality.

Essential Functions and Responsibilities:

• Independently perform Epic system build, configuration, testing, and validation.
• Manage Epic upgrades, maintenance, and optimization tasks.
• Troubleshoot and resolve moderately complex issues with minimal supervision.
• Participate in and contribute to departmental or cross-department projects for new modules or enhancements.
• Coordinate change management, interface management, and troubleshooting
• Maintain accurate documentation for workflow, build, and support processes.
• Provide guidance and informal mentoring to Epic Analyst I.
• Apply working knowledge of clinical workflows and business processes in supported areas.
• Meets regularly with operational areas to understand, translate, and assist with their needs related to Epic.
• Execute and document Disaster Recovery testing for assigned applications and participate in issue remediation.
• Independently coordinate troubleshooting across teams and with vendors.
• Other duties as assigned

Qualifications:

• HS degree required, Bachelor’s degree preferred.
• Minimum of 2 years in healthcare IT or Epic application support.
• Knowledge of integration points between Epic modules.
• Strong understanding of clinical or revenue cycle workflows.
• Epic certification in assigned application(s) required at hire.
• Demonstrated ability to work independently and manage competing priorities.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

‎
Required

‎
Required
Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.

Mental Requirements: Possesses critical thinking and analytical skills.  Ability to multi-task.  Ability to communicate effectively and collaborate with a multi-disciplinary team. 

Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals.
 
“It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.”
 

‎